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FAQs

What makes StrokeView systems different from other underwater
camera systems currently available?

StrokeView's SV4 packages are the first and only 4 camera underwater video
training systems available. No other system can provide such comprehensive
analysis of your swimmer's performance. They are also complete. No additional
purchase is necessary. Everything you need to record, playback, store and transfer
your swims is included with all SV4 purchases. All you need is a pool and a swimmer.

Can a SV4 system be transported between training sites?
All components of your SV4 system can be stored in your command center.
The command center can be transported in a van, mini-van, and most full-size SUVs.

How long does a standard SV4 setup take and how many operators will I
need on hand to run the system?

With two coaches on deck, a standard 4 camera setup can take 10-20 minutes.
Once you and your swimmers get comfortable with your SV4 equipment and get
acquainted with certain camera configurations, your setup can last just a few minutes.
When setup is complete, your SV4 system is designed to be run by a single operator.
The remote control included with all SV4 packages allows a single operator to man
the cart camera while also running the DVR.



Is customer support included with a SV4 purchase?
Yes. All SV4 customers will receive an Assembly & Operation Manual as well as
customer support via phone, email and our chat line. A customer support technician
is available 18 hours/day, 6 days/week.

Is training available?
SV4 customers can choose to hold a New Customer Training Session.
A StrokeView technician will travel to your facility and spend the day assisting with
your initial assembly and reviewing the features and functions of your SV4 system
with you and your staff. To schedule your training, email or call 336-392-4912.

How do I purchase a system?
SV4 Packages can be purchased using a credit card, PayPal account or check.
Please visit our purchase page to process payment with a credit card or PayPal
account. Credit card payments can also be processed by calling Alan at 336-392-4912.
To pay with check, or receive a price quote for a customized SVH system or
SV On-Site recording session, please email or call 336-392-4912.

How long will it take for my system to arrive?
Once payment is received and verified, your SV4 system will ship within 10
business days. Allow an additional 2-6 days for your shipment to arrive.

In a post-suit era, we're looking for new ways to instill confidence in our athletes.
         The StrokeView system allows us to do just that.
                                                                   TCU Coaching Staff
                                                                   Men's & Women's Swimming
                                                                   Texas Christian University

Visit our CLIENTS PAGE to find out what else StrokeView customers are saying

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